How we work
Five stages, brief to post-occupancy
A sensory environment is not a product you install. It is designed for a specific building, a specific set of people and a specific way of working, and it is not finished until someone has come back to check it against the brief once everyone has moved in.
Brief and site assessment
We start by measuring rather than proposing. Acoustic measurement of existing spaces, or assessment of the proposed design. Occupancy mapping, how each area will actually be used, established with you alongside the floor plan. Conversations with the people who will work in it.
Sensory design
Zoning, so each area supports what actually goes on in it. Content design, which for soundscaping means deciding what a space should sound like and why, and for scent, where it is in scope, means developing a formulation rather than selecting one. And a written sensory design brief, developed with your design team so it sits inside their documentation rather than beside it.
Specification and integration
Hardware selection, speaker and diffusion layout, zone configuration, power and network requirements, ceiling and services coordination, documented properly for the builder.
Early coordination prevents clashes, omissions and changes on site, and it costs very little. Getting it wrong is expensive and visible.
Commissioning and tuning
An environment behaves differently once the furniture, the finishes and the people are in it. Every installation is calibrated to the finished space, not to the drawing.
Where a project warrants it we support change management. We explain the system to the people using it, and give them a route for feedback.
Post-occupancy review
The scope of each stage, including site visits, measurement and post-occupancy review, is agreed for the project. Where a review is in scope, we come back, we measure and we adjust. Content is refined based on how the space is genuinely being used, and where a client wants it we can report on outcomes for their own internal reporting.
When to bring us in
The point at which the sensory layer can still influence zoning, ceiling strategy and services.
Late enough that the plan is real, early enough to specify properly and coordinate with the trades before anything is ordered.
Retrofit into a completed space. Often this is where the need is most obvious, because everyone can already hear the problem.
Send a floor plan and we come back with a zoning plan, where sound would help, and an indicative cost.